CASH ON DELIVERY NOW AVAILABLE NATIONWIDE!*

Central Book Supply, Inc. is pleased to announce that we now offer Cash on Delivery (COD) nationwide!*

HOW DOES IT WORK?

1. COD payments are available for orders not exceeding total amount of P20,000.

2. Place orders at www.central.com.ph and upon check out, you will be prompted to select payment method. Choose Cash on Delivery (COD).

3. Flat rate Shipping for Metro Manila is 100 pesos while 160 pesos for Provincial Destination. Enjoy FREE SHIPPING for a minimum amount of 3000 pesos.

4. COD orders will be delivered via LBC nationwide.

ORDER CANCELLATION

You can cancel your order provided that the order has not yet undergone our warehouse and shipping process. Send us an email to info@central.com.ph or call (02) 8372-3550 loc. 42 and 09516929197 (SMART).

CAN A CUSTOMER REFUSE TO PAY AND RECEIVE A COD ORDER?

1. Yes, but the only valid reason in refusal to receive and/or pay for a COD order is due to wrong information (i.e. different amount to pay from email confirmation received). In this case, kindly inform the rider of the reason for refusal so that the order can be returned to us quickly for appropriate actions to take place.

2. Any other reason for refusing a COD order (including false allegations of wrong product/s delivered) will constitute a serious violation of the terms of use of our COD service. Simple change of mind will not be honored. We reserve the right to refuse further services to customers who violate the terms of use of any of our services.

WHEN WILL MY ORDER BE DELIVERED AND HOW WILL I BE NOTIFIED?

1. After you have placed your order, it will be sent to our warehouse for processing. Once orders are dispatched, we will be sending you an email regarding your tracking details. Our logistics partner will contact you by SMS on the day of the delivery. Kindly reply to the message as soon as possible to facilitate immediate delivery.

2. In the event that the parcel is undeliverable (where the carrier has made reasonable attempts to deliver the parcel, but it is either refused or no delivery can be made), account will be evaluated and may be barred from placing further COD orders.

3. We are continuously improving our services and we hope this new payment option will enhance your online buying experience with us even further.