Frequently Asked Questions




Establishing an online account with Centralbooks assures you that your purchasing information is secure, confidential and accessible to you. Once you establish an account, you will only need to sign-in to place an order in the future, check on the status of your current order, view past purchases or update your profile information.


The best way to locate a product in the online bookstore is to use the Product Search functions located in the left navigation area of the bookstore. You may try to search via title or author last name. If you need further help, you may reach us through our Facebook chat representative or call us at 8372-3550.


• We accept Credit Card and Debit Card payment using Paypal.

• Online Bills Payment such as G-Cash and Coins.ph, also Online bank transfer of BPI, BDO, Security Bank, PNB, Union Bank, and UCPB.

• We also accept, Over-the-Counter Bank deposit payments like BDO, BPI, PNB, and UCPB.

• Other OTC Payment is 7-Eleven, Cliqq, ECpay, SM Bills Pay, DA5, ExpressPay, and TrueMoney.

• For nearest remitance center, we have MLhuillier and Cebuana Lhuillier.


We use industry standard technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, change or damage. All personal information we collect is stored on secure servers, and electronic transactions entered into through our site are protected by SSL encryption technology. Please also refer to our Privacy Policy.


Orders are normally dispatched on the next business day following the day the order was confirmed to the customer. Orders for delivery within Metro Manila will be delivered 2-3 business days from the date they purchase via our partner Mr. Speedy, provided the item is available in our main warehouse. While for the orders to be delivered to a provincial destination will take 5 to 7 business days via LBC Express from the process date to be delivered. A tracking number from the courier will be provided.


You can cancel your order provided that the order has not yet undergone our shipping process. Kindly send email to orders@central.com.ph


Kindly contact us through email at orders@central.com.ph or call us at 8372-3550 for fastest assistance. Take note that the shipping fee is free of charge for this matter.


Kindly contact us through email at orders@central.com.ph or call us at 8372-3550 for fastest assistance. Take note that the shipping fee is free of charge for this matter.