Centralbooks

General Information

Items are typically shipped out the business day after the order has been acknowledged. For those located in Metro Manila, delivery will occur within 2-3 business days from the purchase date through our partner courier, Grab Express, assuming stock is on hand in our primary storage facility. Orders heading to provincial areas are expected to arrive within 5 to 7 business days, dispatched through LBC Express or J&T Express, counting from the order processing day. Customers will receive a tracking code from the delivery service.

To find a particular book, simply enter its title in the search field and hit the ‘Search’ button. Alternatively, you can browse for books by selecting a Category.

Please reach out to us via email at info@central.com.ph or by phone at 8372-3550 for prompt support. Be aware that there is no shipping charge for this issue.

Your order may be cancelled if it has not yet entered the shipping stage. Please contact us via email at info@central.com.ph for assistance.

  1. Sign into your account on the purchasing website.
  2. Go to the ‘Orders’ section, or search for a tab labeled ‘My Orders’ or ‘Order History’.
  3. Locate the specific order you’re inquiring about and select it to review its current status, which could be listed as ‘Processing’, ‘Shipped’, ‘Delivered’, among others.
  4. Should a tracking number be provided, please use it to verify the delivery status with the respective shipping service.

 

For any inquiries related to the status of your order, feel free to reach out to us directly for support.

Products & Services

We employ widely recognized technical and organizational safeguards to secure your personal data from accidental or illegal destruction, loss, alteration, or harm. The personal data we gather is kept on protected servers, and all electronic transactions made via our website are safeguarded by SSL encryption. For additional details, please consult our Privacy Policy.

 We accept:
• Credit Card and Debit Card via Paypal.
• Online Bills Payment such as G-Cash and Coins.ph, and Online bank transfer.
• Over-the-Counter Bank deposit like BDO, BPI, PNB, and UCPB.
• Other OTC Payment are 7-Eleven, Cliqq, ECpay, SM Bills Pay, DA5, ExpressPay, and TrueMoney.
• Nearest remittance center, we have MLhuillier and Cebuana Lhuillier.

We also offer cash on delivery nationwide.

Shipping charges depend on the courier of your choice.

We offer flat rate shipping charge:

LBC: PHP 300.
Grab Express: PHP 200.
J&T Express: Free Shipping.

Absolutely, we would be delighted to take your order over the phone! Our friendly customer service team is available to assist you with placing your order and answering any questions you may have. Please feel free to give us a call at your convenience.

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