Alternative Dispute Resolution (ADR) refers to ―a range of ways that people can resolve disputes without resorting solely to court and tribunal hearings for determination. (The ADR system ―means any process or procedure used to resolve a dispute or controversy, other than by adjudication of a presiding judge of a court or an officer of a government agency, in which a neutral third party participates to assist in the resolution of issues, which includes arbitration, mediation, conciliation, early neutral evaluation, mini-trial, or any combination thereof.